PRIVACY POLICY
Last Updated: 08.08.2024
At Alfreda AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information we collect
1.1. Personal information:
- Full name
- Email address
- Phone number
- Payment information (when you subscribe to our services)
1.2. Usage Data:
- IP address
- Browser type
- Pages visited
- Time and date of visits
- Other statistics
2. Information we don't collect
2.1. Astrological and personal data during chatting the bot:
- Astrological chart information
- Responses to questions and queries you submit
3. How we use your information
We use the collected information for various purposes, including:
- Providing and maintaining our services
- Personalizing your experience
- Processing payments
- Sending you updates and newsletters (if you opt-in)
- Improving our services
- Responding to your inquiries
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Data sharing and disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our website and services
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
6. Your rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your data
- Object to or restrict the processing of your data
To exercise these rights, please contact us using the information provided at the end of this policy.
7. Cookies and tracking technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
8. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
9. Children's privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. International data transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Minassi Global LLC, 16192 Coastal Highway, Lewes, 19958, Delaware, +19177304450 (only for sms), hello@alfreda.ru
TERMS OF SERVICE
1. Acceptance of Terms
By accessing or using the Alfreda AI website and services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.
2. Description of Service
Alfreda AI provides an AI-powered astrological and personal insights platform, offering services including but not limited to astrology, numerology, tarot readings, compatibility analysis, horoscopes, and Chinese zodiac interpretations.
3. User Accounts and Subscriptions
3.1. You may be required to create an account to use certain features of the Service.
3.2. You are responsible for maintaining the confidentiality of your account information.
3.3. You agree to provide accurate and current information during the registration process.
3.4. Various subscription plans are available, including Daily, Tarot, Galaxy, and Universe. Each plan has specific features and request limits.
3.5. Subscription fees are charged on a recurring basis according to the plan you choose.
4. User Conduct
You agree not to:
4.1. Use the Service for any unlawful purpose.
4.2. Impersonate any person or entity.
4.3. Interfere with or disrupt the Service or servers.
4.4. Attempt to gain unauthorized access to any part of the Service.
5. Intellectual Property
5.1. The Service and its original content, features, and functionality are owned by Minassi Gobal LLC and are protected by international copyright, trade secret and other intellectual property or proprietary rights laws.
6. Disclaimer of Warranties
6.1. The Service is provided "as is" and "as available" without any warranties of any kind.
6.2. Alfreda AI does not guarantee the accuracy, completeness, or usefulness of any information on the Service.
6.3. Any reliance you place on such information is strictly at your own risk.
7. Limitation of Liability
7.1. Alfreda AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
7.2. You acknowledge that all service recommendations are for informational purposes only and that the service is not responsible for your decisions.
8. Referral Program
8.1. Alfreda AI offers a referral program where users can earn bonus coins by inviting friends.
8.2. Bonus coins can be used to pay up to 100% of Galaxy and Universe plans.
8.3. Alfreda AI reserves the right to modify or terminate the referral program at any time.
9. Environmental Commitment
9.1. Alfreda AI commits to donating 1% of your payment to remove CO2 from the atmosphere.
10. Governing Law
10.1. These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Minassi Global LLC is registered.
11. Changes to Terms
11.1. Alfreda AI reserves the right to modify or replace these Terms at any time.
12. Contact Us
If you have any questions about these Terms, please contact us at the provided contact information.
Last updated: 08.08.2024
Minassi Global LLC, 16192 Coastal Highway, Lewes, 19958, Delaware, +19177304450 (only for sms), hello@alfreda.ru
REFUND AND CANCELLATION
At Alfreda AI, we are committed to providing high-quality service to our customers. However, if you are not satisfied with our service, you may request a refund within 24 hours of making the payment. To request a refund, please contact us at hello@alfreda.ru with the subject line “Refund Request” and provide your order number and a detailed explanation of the issue. We will review your request and issue the refund within a reasonable time frame. Please note that refunds will only be issued for payments made within the last 24 hours.
1. Cancellation
You may cancel your subscription at any time by contacting us at hello@alfreda.ru with the subject line “Cancellation Request”. Once you cancel, your subscription will be active for the current cycle and you will not be charged for the next cycle. However, please note that we do not offer prorated refunds for unused portions of a subscription. You can also manage your subscription by yourself through personal account. The link to it is sent to your email after purchase.
2. Upgrade and Downgrade
You can upgrade or downgrade your plan at any time by contacting us at hello@alfreda.ru with the subject line “Upgrade/Downgrade Request”. The changes will be reflected in your next billing cycle and will be applied on a pro-rata basis.
3. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place procedures to safeguard the information we collect.
4. Non-payment and Non-renewal
We will send you several reminders before deactivation, but it is your responsibility to ensure that your subscription is up to date.
5. Contact Us
If you have any questions or issues with our service, please contact us at hello@alfreda.ru. We are dedicated to providing excellent customer service and will do everything we can to address your concerns.